Overview
sev 4customer supportlast seen 2mo ago

Trying to contact a customer care agent since in the morning. ๐Ÿ˜‚๐Ÿ˜‚ this is the first experience with

Trying to contact a customer care agent since in the morning. ๐Ÿ˜‚๐Ÿ˜‚ this is the first experience with this bank cause HSBC accounts have been transfered to this bank. Even tried the stolen card option when calling.. ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ still the same result. I can't imagine being a customer of this bank under these circumstances. Sent emails and no reply so fae. Hope to settle the previous hsbc bill and close the account .

Priority
0.55
Mentions
3
Avg severity
4.0
Velocity 6h
0.00ร—
last 6h / prior 6h
Source diversity
1
Sentiment
negative
3
Severity
4
3

Mentions in this cluster (3)

sev 4negativeencomment ยท NTB Sri Lanka โ€” Official Page ยท Danushka Vasu ยท 2mo ago

Trying to contact a customer care agent since in the morning. ๐Ÿ˜‚๐Ÿ˜‚ this is the first experience with this bank cause HSBC accounts have been transfered to this bank. Even tried the stolen card option when calling.. ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ still the same result. I can't imagine being a customer of this bank under these circumstances. Se

www.facebook.com/nationstrustbank/posts/pfbid0NZTJ6H3C1uWhMfnV1uGcecxTu95NSkntTn
sev 4negativeencomment ยท NTB Sri Lanka โ€” Official Page ยท Danushka Vasu ยท 2mo ago

Trying to contact a customer care agent since in the morning. ๐Ÿ˜‚๐Ÿ˜‚ this is the first experience with this bank cause HSBC accounts have been transfered to this bank. Even tried the stolen card option when calling.. ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ still the same result. I can't imagine being a customer of this bank under these circumstances. Se

www.facebook.com/reel/1322353169516060/?comment_id=1500576488143575
sev 4negativeencomment ยท NTB Sri Lanka โ€” Official Page ยท Danushka Vasu ยท 2mo ago

Trying to contact a customer care agent since in the morning. ๐Ÿ˜‚๐Ÿ˜‚ this is the first experience with this bank cause HSBC accounts have been transfered to this bank. Even tried the stolen card option when calling.. ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ still the same result. I can't imagine being a customer of this bank under these circumstances. Ho

www.facebook.com/nationstrustbank/posts/pfbid02yqwgB2KGW9FPG62Cbr4SnfqpZSUqgH5g8