Nations Trust Bank I’m an HSBC customer, and your app simply doesn’t work. Every time I try to log i

Nations Trust Bank I’m an HSBC customer, and your app simply doesn’t work. Every time I try to log in, it says “multiple device login attempts detected” even though I’m using my usual device. What exactly are we supposed to do when your customer service never responds? I have been trying to contact customer support for over a month with no proper help. Pathetic service.