I am already an NTB customer and they can't solve my Amex card issues for weeks. How will they treat

Even for me, as an existing NTB customer, it takes weeks to resolve issues with my Amex card. I can imagine how they treat HSBC customers. They say they'll call back. That's it. It's impossible to get through to the Branch Hotline. The people at the branches must be deaf, they don't hear the ringing. Not even a securit

දවස ගානේ hotline කතා කරනවා statement issue එකකට. ආයේ දවස ඇතුළත call back කරන්නම් කියනවා. එකෙක් ආයෙත් කතා කරේ නෑ. අද හිරුෂි කියලා කෙනෙක් කතා කරේ. HSBC විනාඩි 10 ක් යන්නේ නෑ ප්‍රශ්නයක් විසඳන්න. අන්තිමයි service එකනම්. පැයගනම් කතාකරපු වේලාව අපරාදෙ.

I call the hotline every day for a statement issue. They say they'll call back within the day. No one has called back. Today someone named Hirushi called. HSBC doesn't take even 10 minutes to solve a problem. The service is terrible. It's a waste of hours spent on calls.

I call the hotline every day for a statement issue. They say they'll call back within the day. Not one person called back. Today, someone named Hirushi called. HSBC doesn't take even 10 minutes to solve a problem. The service is terrible. Wasted hours on the phone.

I call the hotline every day for a statement issue. They say they'll call back within the day. Not one person called back. Today, someone named Hirushi called. HSBC takes less than 10 minutes to solve a problem. The service is terrible. The hours I spent calling were wasted.

I am already an NTB customer and they can't solve my Amex card issues for weeks. How will they treat HSBC customers? I can imagine. They say they'll call back. That's it.