Overview
sev 3customer supportlast seen 4h ago

I called for weeks to find out about the credit card transfer from HSBC. Not even once did customer

I called for weeks to find out about the credit card transfer from HSBC. Not even once did customer service answer.

Priority
9.32
Mentions
2
Avg severity
3.0
Velocity 6h
2.00×
last 6h / prior 6h
Source diversity
2
Sentiment
negative
2
Severity
3
2

Mentions in this cluster (2)

sev 3negativesicomment · NTB Sri Lanka official page · Shamika Vimukthi · 4h ago

Called for weeks to find out about the credit card transfer from HSBC. Not even one day did Customer Service answer.

www.facebook.com/nationstrustbank/posts/pfbid0S67auK3wd4GHvneTaEryRV23NyGTQU5p2g
sev 3negativesicomment · NTB Sri Lanka — Official Page · Shamika Vimukthi · 4h ago

I called for weeks to find out about the credit card transfer from HSBC. Not even once did customer service answer.

www.facebook.com/nationstrustbank/posts/pfbid0S67auK3wd4GHvneTaEryRV23NyGTQU5p2g