Overview
sev 4welcome pack deliverylast seen 6h ago

It's been three weeks since the migration and I still haven't received my new NTB welcome pack with

It's been three weeks since the migration and I still haven't received my new NTB welcome pack with the debit card. Tried the hotline 12 times, no answer. Branch said wait 2 more weeks. Frustrating.

Priority
2.77
Mentions
1
Avg severity
4.0
Velocity 6h
1.00×
last 6h / prior 6h
Source diversity
1
Sentiment
negative
1
Severity
4
1

Mentions in this cluster (1)

sev 4negativeenpost · Synthetic test source · Frustrated Customer · 6h ago

It's been three weeks since the migration and I still haven't received my new NTB welcome pack with the debit card. Tried the hotline 12 times, no answer. Branch said wait 2 more weeks. Frustrating.