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Total mentions
5
Active
no
Max posts/run
—
Last error
OK

Top categories (recent mentions)

welcome pack delivery
1
fees charges
1
atm issues
1
fixed deposit rates
1
branch service
1

Recent mentions (5 of 5)

sev 4negativewelcome pack deliveryenpost · Frustrated Customer · 2mo ago

It's been three weeks since the migration and I still haven't received my new NTB welcome pack with the debit card. Tried the hotline 12 times, no answer. Branch said wait 2 more weeks. Frustrating.

sev 4negativefees chargessipost · Nimal P. · 2mo ago

I've received a lot of random charges from NTB. HSBC never had charges like this. I really don't know what this is.

sev 4negativeatm issuestapost · Tharshan K. · 2mo ago

My NTB card was swallowed by the ATM machine. It's been four days, still haven't received it. Even after calling customer service, I haven't received a reply.

sev 3negativefixed deposit ratesenpost · Investor · 2mo ago

Why are NTB fixed deposit rates lower than what HSBC was offering? My maturity is in June and I'm seriously thinking of moving to another bank.

sev 1positivebranch servicemixedpost · Saman R. · 2mo ago

Went to Wattala NTB branch. Staff are still friendly as before. Quick service, problem solved within 15 mins. Thanks NTB team!