Overview
sev 2otherlast seen 11h ago

I’m the customer of HSBC & I got all my cards from NTB thank you so much for your support. Really I

I’m the customer of HSBC & I got all my cards from NTB thank you so much for your support. Really I don’t know about NTB services. Will try to use couple of years & decide.

Priority
6.30
Mentions
7
Avg severity
2.1
Velocity 6h
1.00×
last 6h / prior 6h
Source diversity
2
Sentiment
negative
3
positive
3
mixed
1
Severity
3
4
1
3

Mentions in this cluster (7)

sev 3negativeencomment · NTB Sri Lanka official page · Chrishmal Fernando · 14h ago

Im a previous HSBC customer. For my new NTB credit card I experienced the bad on my 1st call center agent with your bank. I feel they are totally different with HSBC call center agents.

www.facebook.com/nationstrustbank/posts/pfbid0NZTJ6H3C1uWhMfnV1uGcecxTu95NSkntTn
sev 3negativeencomment · NTB Sri Lanka — Official Page · Chrishmal Fernando · 14h ago

Im a previous HSBC customer. For my new NTB credit card I experienced the bad on my 1st call center agent with your bank. I feel they are totally different with HSBC call center agents.

www.facebook.com/nationstrustbank/posts/pfbid0NZTJ6H3C1uWhMfnV1uGcecxTu95NSkntTn
sev 3mixedencomment · NTB Sri Lanka — Official Page · Neville Anastasius · 4d ago

Still I have not received the New Credit Card from NTB I am unaware where to pay the monthly installment I am a Platinum Card holder HSBC Thanks HSBC for the good service done

www.facebook.com/nationstrustbank/posts/pfbid0zHAottMsBw7KMqhJWsbMiugZtreimoyWAP
sev 3negativeencomment · NTB Sri Lanka — Official Page · Tilaka Perera · 5d ago

I did not get my new NTB Credit card. HSBC Credit card is with me. How can I get the NTB card.

www.facebook.com/nationstrustbank/posts/pfbid0zHAottMsBw7KMqhJWsbMiugZtreimoyWAP
sev 1positiveencomment · NTB Sri Lanka — Official Page · Muttucumaru Sathananthan · 11h ago

It’s a two way process and there may be some problem in some parts of the country I had step into the NTB cause of my HSBC credit card facility!! Transition is smooth and working satisfactorily!! Congratulations 🎊🎈🎉

www.facebook.com/nationstrustbank/posts/pfbid0vAeyHVfBU6xu4d7fPWRseiMuwafACdUTrP
sev 1positiveencomment · NTB Sri Lanka official page · Muttucumaru Sathananthan · 11h ago

It’s a two way process and there may be some problem in some parts of the country I had step into the NTB cause of my HSBC credit card facility!! Transition is smooth and working satisfactorily!! Congratulations 🎊🎈🎉

www.facebook.com/nationstrustbank/posts/pfbid0vAeyHVfBU6xu4d7fPWRseiMuwafACdUTrP
sev 1positiveencomment · NTB Sri Lanka — Official Page · Stalin Angelmus · 5d ago

I’m the customer of HSBC & I got all my cards from NTB thank you so much for your support. Really I don’t know about NTB services. Will try to use couple of years & decide.

www.facebook.com/nationstrustbank/posts/pfbid02q9Awg7jSP1GJbtviFavbZeTmwnnJ9sUBE