NTB Sri Lanka — Official Page

Oh man, we can't even get a call through to you guys, waiting for hours. 😊

How long does it take for you to send a card from the card center to the Aluthgama branch?

They removed the branch secretly without even an ATM for transactions 😡

Now only they realized they have not attended to HSBC customers issue yet.Typical Sri Lankan Banking Experience

After 27 years, saying goodbye to HSBC feels deeply personal. 💔 HSBC was more than just a bank to me. It was my trusted partner through every stage of life, making everything from daily banking to loans and credit cards feel effortless. I never felt the need to look elsewhere. E

How do you settle the HSBC credit card bill via bank transfer?

There is another bank that tried to take over the HSBC retail base. They could be behind this

After many wonderful years with HSBC, we’re truly grateful for the exceptional service and benefits we’ve experienced.As we transition to Nations Trust Bank, we look forward to continuing the same standard of care and service. Thank you for the journey #HSBC

Grateful for 12 years with HSBC 🙏💔 After 12 years as a customer of HSBC Retail Banking, I would like to express my sincere gratitude for the reliable and professional service throughout my journey. As this chapter comes to an end, I truly appreciate the trust and support I rece

No Credit card No debit card, no account transfer, nothing - Pls come back HSBC 😆

Please publish NTB Bank branches, city, and addresses if possible. Contact phone number.

Trying to contact a customer care agent since in the morning. 😂😂 this is the first experience with this bank cause HSBC accounts have been transferred to this bank. Even tried the stolen card option when calling.. 😂😂😂 still the same result. I can't imagine being a customer o

How settle my HSBC card payment

දවස ගානේ hotline කතා කරනවා statement issue එකකට. ආයේ දවස ඇතුළත call back කරන්නම් කියනවා. එකෙක් ආයෙත් කතා කරේ නෑ. අද හිරුෂි කියලා කෙනෙක් කතා කරේ. HSBC විනාඩි 10 ක් යන්නේ නෑ ප්‍රශ්නයක් විසඳන්න. අන්තිමයි service එකනම්. පැයගනම් කතාකරපු වේලාව අපරාදෙ.

How to settle the Hsbc Card payment

How to settle the HSBC credit Card payment ?

How to settle the Hsbc credit Card payment ?

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It would have been better if NTB installed a high tech security system and be proactive .

I’m the customer of HSBC & I got all my cards from NTB thank you so much for your support. Really I don’t know about NTB services. Will try to use couple of years & decide.

Im a previous HSBC customer. For my new NTB credit card I experienced the bad on my 1st call center agent with your bank. I feel they are totally different with HSBC call center agents.

When I tried to reset the password for my NTB account, it went to someone else's email. I saw it and immediately thought this must be a real incident.

It’s a two way process and there may be some problem in some parts of the country I had step into the NTB cause of my HSBC credit card facility!! Transition is smooth and working satisfactorily!! Congratulations 🎊🎈🎉

Trying to contact a customer care agent since in the morning. 😂😂 this is the first experience with this bank cause HSBC accounts have been transfered to this bank. Even tried the stolen card option when calling.. 😂😂😂 still the same result. I can't imagine being a customer of

I am sure you speak the truth!

No letter...no card...no one answers the phone....No response for email....Oh miss HSBC.

is this a challenge to the penetration testing community?

Can I do payments via commercial bank ATM?

Service levels of NTB dropped.

Thank you!💕

Transitions somewhat smooth. Activated NTB Master card on Monday and since then all transactions get declined. Wnet to the Nugegoda branch and they also admitted the card is successfully activated. There's no one to give any solution to this issue. What am I to do with a card if

How I'm paying my last month's cc payment ?

Thank's I'm HSBC customer.

Smooth transition. Nicely done ✔️

How to settle hsbc card payment

As a HSBC premier customer, I'm having difficulties resolving the issues I'm having with NTB. Your customer care do not know how to fix anything

NTB branch

Received all debit and credit cards on time from NTB. Excellent banking app. Great!♥️

Excellent banking app. Had been a HSBC credit card holder over 25 years. NTB card got activated through the app. So far so good.

As of 6th May, no sign of a new card. Try getting through on the phone! We have better use of our precious time. Peehaps they are snowed under, but better planning could have smoothened things out!

Really happy about the way the transition was handled. I only had one day of service downtime. My new card arrived well on time and i was notified at 7.30AM this morning that my new accounts were active. This is earlier than what was expected and stated on the welcome pack! My ca

Been trying to get in touch with the NTB designated Relationship Manager but in vain - already sent 3 emails but with no response. My account has been transferred from HSBC to NTB. I'm unable to access account!

Can someone from Nations Trust Bank please update the LankaPay Branch directory with the newly integrated branches of HSBC ASAP? Our accounts have been assigned to one of these new branches and we are not able to update our payee information in some places correctly without a val

I received my card well before the cut off date and on a visit to NTB on Monday, 4th May a representative of the Bank did the needful. Very smooth

Trying to contact Nations Bank Private banking center but unable to get through. Pls give a number where we can contact them. My accounts transfered from HSBC to NTB.

Did someone say smooth transition??!! I beg to differ. When I checked on 15th April I was told that my new NTB cards were with the courier. Still not received. Maybe the courier guy is walking from Colombo to Kandy.......

Your mobile app is not working. Sent you a message regarding this…

You are well come

Useless bank that doesn't answer when you call customer care🤣

Smooth transition. Thanks HSBC & NTB.